3CX PBX software is available in various versions. The free version
is available for customers to evaluate the features and ease of
use of the software. No support is offered on the free version.
There are then a range of commercial versions available depending
on the maximum number of simultaneous calls the company is likely
to make at any one time.
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FREE Edition |
Commercial Editions |
| General Phone System Features |
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Personal Call History |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Logging |
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Call Reporting |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Blind Call Transfer |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Attended Call Transfer |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Forward on Busy |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Forward on No Answer |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Routing (DID) |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Caller ID |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Conference Calling |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| Auto Attendant / Digital Receptionist |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Voice Mail |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Music On Hold |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| Ring Groups |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Hunt Groups |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Parking |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Pickup |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Queueing |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Call Recording |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Dial by Name |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| MWI - Message Waiting Indicator |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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BLF Status Updates |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Conference Rooms |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Intercom |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Paging |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Central Phonebook |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Management and Scaleability |
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| Web-based management console |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Real Time Web-based System Status |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Integrated Web Server |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Automated Restore and Backup |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Firewall Friendly Configuration of External Extensions
via Tunnel |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Microsoft Windows Server 2003 Certified |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Integrated Enterprise Database (PostgreSQL) |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Ability to Run as Windows 2008 Virtual Machine |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Ability to Run as Vmware Virtual Machine |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Supports Windows Clustering |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Phone Provisioning |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Allow Users to Configure their Own Extension Settings |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| Unified Communications and Mobility |
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Receive Voice Mail via Email
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Integrate Branch Offices with 3CX Bridge |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Public SIP ID for Extensions |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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3CX Tunnel for Easy Remote Connections |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Standards-based Presence Information |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Integrated Fax Server |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Receive Faxes via Email as PDF |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Send Faxes from Anywhere on the Network |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Myphone Self-Service User Portal |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| 3CX VOIP Client |
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Compact Windows System Tray Applet
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Tunnel all VOIP Traffic over a Single Port |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Place Calls |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Transfer Calls |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Shows Incoming Calls |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Shows Caller ID |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Shows Personal Call History |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Divert Calls to Voice Mail |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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TAPI Driver for Integration with Microsoft Outlook |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Queue Monitoring |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Shows Status of Other Extensions |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Run as Presence Monitor in Combination with Deskphone |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| 3rd Party Application Integration |
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Microsoft Outlook |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Salesforce Integration |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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HTTP API to Integrate with any Web CRM |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Microsoft Exchange 2007 UM |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Microsoft Fax Services |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| SIP Standards Support |
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Fully Supports RFC 3261 |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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SIP Forking |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Establish Standards-based SIP Trunks with other SIP Servers
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| Devices and Providers |
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Supports SIP Hardware Phones |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Supports SIP Software Phones |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Supports Leading SIP / VoIP Gateways |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Supports Popular SIP / VoIP Providers |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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SIP Trunking Support |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Create Free Communication Links to other 3CX Systems |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Create Free Communication Links to other SIP Servers |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| Codecs (Voice Compression) |
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G711 (a law and u law) |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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GSM |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Speex |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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Ilbc |
![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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| G729 *1 |
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![[tick icon] [tick icon]](/media/icon_12px_tick.gif)
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